3.1. Conditions of registration on the Platform

The Platform may be used by individuals aged 18 or over.

Registration on the platform by a minor is strictly prohibited. In

accessing, using or registering on the Platform, you represent and

warrant that you are aged 18 or over.

3.2. Creation of an Account

The Platform enables Members to post Carpooling Adverts and

view Adverts and to interact with each other to book a Seat. You

can view the Adverts if you are not registered on the Platform.

However, you cannot post a Carpooling Advert or book a Seat

without having first created an Account and become a Member.

To create your Account, you can:

• (i) either complete all mandatory fields on the registration form;

• (ii) or log in to your Facebook account via our Platform

(hereinafter referred to as your “Facebook Account”). In using such

functionality, you understand that ShareRide will have access to,

will publish on the Platform, and will keep certain information from

your Facebook Account. You can delete the link between your

Account and your Facebook Account at any time through the

“Verifications” section of your profile. If you wish to find out more

about the use of your data from your Facebook Account, read our

Privacy Policy and that of Facebook.

To register on the Platform, you must have read and accepted

these T&Cs and the Privacy Policy.

When creating your Account, regardless of the method chosen, you

agree to provide accurate and true information, and to update it

through your profile or by notifying ShareRide , in order to

guarantee its relevance and accuracy throughout your contractual

relations with ShareRide.

In the case of registration by email, you agree to keep secret the

password chosen upon creating your Account and not to

communicate it to anybody. If you lose or disclose your password,

you undertake to inform ShareRide immediately. You alone are

responsible for the use of your Account by third parties, unless you

have expressly notified ShareRide of the loss, the fraudulent use by

a third party, or the disclosure of your password to a third party.

You agree not to create or use, under your own identity or that of a

third party, Accounts other than that initially created.

3.3. Verification

ShareRide may, for the purposes of transparency, improving trust,

or prevention or detection of fraud, set up a system for verification

of some of the information you provide on your profile. This is

notably the case when you enter your telephone number or provide

us with an Identity document.

You recognise and accept that any reference on the Platform or the

Services to “verified” information, or any similar term, means only

that a Member has successfully passed the verification procedure

existing on the Platform or the Services in order to provide you with

more information about the Member with whom you are considering

travelling. ShareRide cannot guarantee the truthfulness, reliability or

validity of the information subject of the verification procedure.

4.1. Posting Adverts

As Member, and providing you fulfil the conditions below, you can

create and post Carpooling Adverts on the Platform by entering

information about the Trip you intend to make (dates/times and

collection points and arrival, number of seats offered, options

available, amount of the Cost Contribution, etc.).

When posting your Carpooling Advert, you can indicate the

milestone cities in which you agree to stop, to pick up or drop off

Passengers. The sections of the Carpooling Trip between these

milestone cities or between one of these milestone towns and the

collection point or destination of the Carpooling Trip constitute

“Legs”.

You are only authorised to post a Carpooling Advert if you fulfil all

the following conditions:

• (i) you hold a valid driving licence;

• (ii) you only offer Carpooling Adverts for vehicles you own or use

with the express permission of the owner, and in all cases that you

are authorised to use for the purposes of ridesharing;

• (iii) you are and remain the main driver of the vehicle subject of

the Carpooling Advert;

• (iv) the vehicle has valid third party insurance;

• (v) you have no contraindication or medical incapacity for

driving;

• (vi) the vehicle you intend to use for the Trip is a touring car with

4 wheels and a maximum of 7 seats, to the exclusion of cars

requiring no licence to drive;

• (vii) you do not intend posting another advert for the same

Carpooling Trip on the Platform;

• (viii) you do not offer more Seats than the number available in

your vehicle;

• (ix) all Seats offered have a seatbelt, even if the vehicle is

approved with seats having no seatbelt;

• (x) to use a vehicle in good working order and which complies

with the applicable legal provisions and customs, notably with an

up-to-date MoT certificate;

• (xi) you are a consumer and do not act as a professional.

You recognise that you are solely responsible for the content of the

Carpooling Advert you post on the Platform. Consequently, you

represent and warrant the accuracy and truthfulness of all

information contained in your Carpooling Advert, and you undertake

to fulfil the Trip under the conditions described in your Carpooling

Advert.

Your Carpooling Advert will be posted on the Platform and therefore

visible to Members and all visitors, even non-members, conducting

a search on the Platform or on the website of ShareRide’s partners.

ShareRide reserves the right, at its sole discretion and without

notice, to not post or to remove, at any time, any Carpooling Advert

that does not comply with the T&Cs or that it considers as

damaging to its image, that of the Platform, or that of the Services.

You are informed that in the event that you present yourself as a

consumer by using the Platform when in fact you act as a

professional, you are exposed to sanctions provided by the

applicable law.

4.2. Booking a Seat when carpooling

ShareRide has set up a system for booking Seats online (

“Booking”) for Trips offered on the Platform.

The methods of booking of a Seat depend on the nature of the Trip

envisaged.

ShareRide provides to users on the Platform a search engine based

on different search criteria (Place of origin, destination, dates,

number of travelers, etc.). Certain additional functionalities are

provided on the search engine when the user is connected with

his/her Account. ShareRide invites the user, regardless of the

booking process used, to carefully consult and use the search

engine to determine the offer that is most adapted to his/her needs.

4.2.1 Carpooling Trip

When a Passenger is interested in a Carpooling Advert benefiting

from Booking, he may make an online Booking request. This

Booking request is either (i) accepted automatically (if the Driver

chose this option when posting his Advert), or (ii) accepted

manually by the Driver. At the time of the Booking, the Passenger

makes the online payment of the Cost Contribution and the related

Service Fees, where applicable. After receipt of the payment by

ShareRide and validation of the Booking request by the Driver,

where applicable, the Passenger receives a Booking confirmation

(the “Booking Confirmation”).

If you are a Driver and have chosen to handle manually the

Bookings requests when posting your Advert, you are required to

respond to any Booking request within the timeframe specified by

the Passenger during the Booking request. Otherwise, the Booking

request will expire automatically and the Passenger shall be

refunded all sums paid at the time of the Booking request, if any.

4.2.3 Named nature of the Seat booking and terms of use of the

Services on behalf of a third party

Any use of the Services, in the capacity of Passenger or Driver,

relates to a specific name. The Driver and the Passenger must

correspond to the identity communicated to ShareRide and the

other Members participating in the Carpooling Trip where

applicable.

However, ShareRide allows its Members to book one or more Seats

on behalf of a third party. In this case, you undertake to accurately

indicate to the Driver, at the time of the Booking, the forenames,

age and telephone number of the person on whose behalf you are

reserving a Seat. It is strictly prohibited to book a Seat for a minor

under the age of 13 travelling alone for a Carpooling Trip. In the

case where you are reserving a seat Carpooling Trip for a minor

over the age of 13 travelling alone, you undertake to request the

prior agreement of the Driver and to provide him with duly

completed and signed permission of his/her legal representatives.

In addition, the Platform is intended for the booking of Seats for

individuals. It is forbidden to book a Seat for transporting any object,

package, animal traveling alone or material items whatsoever.

Furthermore, it is prohibited to publish a Carpooling Advert for a

Driver other than you.

4.3. Review system

4.3.1. Operation

ShareRide encourages you to leave a review about a Driver (if you

are a Passenger) or about a Passenger (if you are a Driver) with

whom you have shared a Trip or with whom you were supposed to

share a Trip. However, you are not permitted to leave a review

about another Passenger if you were a Passenger, or about a

Member with whom you have not travelled or with whom you were

not supposed to travel.

Your review, and the review left by another Member about you, if

any,, are only visible and published on the Platform after the shorter

of the following periods: (i) immediately after you have both left a

review, or (ii) after a period of 14 days following the first review.

You have the option of responding to a review that another Member

has left on your profile. The review and your response, where

applicable, will be published on your profile.

4.3.2. Moderation

You recognise and accept that ShareRide reserves the right not to

publish or to delete any review, any question, any comment or any

response if it deems its content breaches these T&Cs.

4.3.3. Limit

ShareRide reserves the right to suspend your Account, limit your

access to the Services, or terminate these T&Cs in the case where

(i) you have received at least three reviews and (ii) the average

review you have received is less than or equal to 3.

Access to and registration on the Platform, as well as searching,

viewing and posting Adverts, are free of charge. However, the

Booking is charged under the conditions described below.

5.1. Cost Contribution and Price

5.1.1 In the event of Carpooling trip, the Cost Contribution is

determined by you, as Driver, under your sole responsibility. It is

strictly prohibited to profit in any way from using our Platform.

Consequently, you agree to limit the Cost Contribution you ask your

Passengers to pay to the costs you actually incur to make the

Carpooling Trip. Otherwise, you alone will bear the risks of

recharacterization of the transaction completed via the Platform.

When you post a Carpooling Advert, ShareRide will suggest an

amount of for the Cost Contribution, which notably takes account of

the nature of the Carpooling Trip and the distance travelled. This

amount is given purely as a guideline and it is up to you to increase

it or reduce it to take account of the costs you actually incur on the

Carpooling Trip. To avoid abuse, ShareRide limits the possibility of

adjustment of the Cost Contribution.

5.1.2 Regarding the Bus Trip, the Price per Seat is defined at the

Bus Operator sole’s discretion. The Customer is invited to refer to

the relevant GT&Cs of Sale to understand applicable modalities

with regards to Ticket order placement and payment modalities.

5.2. Service Fees

ShareRide, in exchange for use of the Platform, at the time of

Booking shall collect service fees (hereinafter referred to as the

“Service Fees”). The user will be informed before any application of

the Service fees, when required. The methods of calculation of the

Service Fees in force that can be found here are provided for

information purposes only and do not have contractual value.

ShareRide reserves the right to modify at any time the methods of

calculation of the Service fees. These modification will not affect the

Service Fees accepted by users before the date of entry in effect of

these modifications.

In the case of cross-border journeys, please note that the methods

of calculation of the amount of the Service Fees and the applicable

VAT vary according to the collection point and/or destination of the

Trip.

When using the Platform for cross-border trips or out of the United

Kingdom, the Service Fees may be charged by an affiliate company

of ShareRide operating the local platform.

5.3. Rounding

You recognise and accept that ShareRide may, at its full discretion,

round up or down the Service Fees and the Cost Contribution.

5.4. Methods of payment and repayment of the

Cost Contribution to the Driver

5.4.1. Collection mandate

In using the Platform as Driver for Carpooling Trips, you confer on

ShareRide a collection mandate for the Cost Contribution in your

name and on your behalf.

Consequently, in the context of a Carpooling Trip, and after manual

or automatic acceptance of the Booking, ShareRide shall collect the

whole of the sum paid by the Passenger (Service Fees and Cost

Contribution).

The Cost Contributions received by ShareRide are deposited in an

account dedicated to payment of the Drivers.

You recognise and accept that none of the sums received by

ShareRide in the name and on behalf of the Driver gives entitlement

to interest. You agree to respond diligently to any request of

ShareRide, and more generally of any administrative or court

authority competent particularly in the prevention or combating of

money laundering. Notably, you agree to provide, on simple

request, any useful evidence of address and/or identity.

In the absence of response to these requests, ShareRide may take

any measure it deems appropriate, notably freezing of the sums

paid and/or suspension of your Account and/or termination of these

T&Cs.

5.4.2. Payment of the Cost Contribution to the Driver

After the Trip, the Passengers shall have a period of 24 hours to

submit a claim on the Trip to ShareRide. In the absence of claim of

the Passengers within this period, ShareRide shall consider the Trip

confirmed.

From the time of this express or tacit confirmation, you shall have,

as Driver, a credit payable on your Account. This credit corresponds

to the total amount paid by the Passenger at the time of

confirmation of the Booking reduced by the Service Fees, i.e. the

Cost Contribution paid by the Passenger.

When the Carpooling Trip is confirmed by the Passenger, you have

the option, as a Driver, of giving instructions to ShareRide to pay

the money to your bank account (by entering your bank details in

advance in your Account) or your PayPal account (by entering your

PayPal email address in advance in your Account).

The payment order in your name will be sent on the first working

day after your request or, if you do not so request, within 15 days of

provision of the sums in question to your profile (providing

ShareRide has your bank information).

At the end of the applicable time limitation periods, any sum not

claimed from ShareRide shall be deemed to belong to ShareRide.

5.4.3 Payment of the Price

Payment for any Order made through the Platform is made by one

of the means authorized below. The Customer has the option of

saving the information relating to one or more credit cards in his/her

Customer Account so that he or she does not have to

systematically enter this information when making subsequent

payments.

The means of payment can vary depending on the ShareRide

platform you use. The authorized means of payment are as follows:

• Credit card

• Paypal

No Order confirmation shall be issued before the full and effective

payment of the price of the Transport Services selected by the

Customer. If the payment is irregular, incomplete or not made for

any reason attributable to the Customer, the Order shall be

cancelled immediately.

The Order is confirmed by sending an e-mail to the Customer

containing the details of the Order.

The Passenger is invited to check the settings for the inbox of

his/her e-mail address and in particular to ensure that the

confirmation e-mail is not sent directly to Spam.

Confirmation of the Order is final. Consequently, any changes will

result in either an exchange or cancellation under the conditions of

the applicable GT&Cs of Sales. It is the responsibility of the

Customer to ensure that the Transport Services are chosen in

accordance with the Passenger’s needs and expectations. The

accuracy of the Personal Information entered by the Customer is

the responsibility of the latter except in the event of ShareRide

proven failure to collect, store or protect such Personal Information.

6. Non-commercial and non-business

purpose of the Services and the Platform

You agree to use the Services and the Platform only to be put into

contact, on a non-business and non-commercial basis, with people

wishing to share a Carpooling Trip with you or to book a Seat in the

context of a Bus Trip.

As Driver, you agree not to request a Cost Contribution higher than

the costs you actually incur and that may generate a profit, being

specified that in the context of a cost sharing, you have to bear as a

Driver your own part of the costs induced by the Trip. You are solely

responsible for calculating the costs you incur for the Trip and for

checking that the amount requested of your Passengers does not

exceed the costs you actually incur (excluding your share of the

costs) notably by referring to the applicable tax scale.

ShareRide reserves the right to suspend your Account in the case

where you use a chauffeur-driven or other business vehicle or taxi,

or a company car, and due to this, generate a profit from the

Platform. You agree to provide to ShareRide, on its simple request,

a copy of your car registration certificate and/or any other document

showing that you are authorised to use this vehicle on the Platform

and are not drawing any profit therefrom.

ShareRide also reserves the right to suspend your Account, limit

your access to the Services, or terminate these T&Cs, in the case

of activity by you on the Platform which, owing to the nature of the

Trips offered, their frequency, the number of Passengers carried

and the Cost Contribution requested, entails a situation of profit for

you, or for any reason suggesting to ShareRide that you are

generating a profit on the Platform.

7.1. Terms of repayment in the case of

cancellation

Only Carpooling Trips are the subject of this cancellation policy;

ShareRide does not offer any guarantee, of any nature, in the case

of a cancellation for any reason.

The cancellation of a Seat on a Carpooling Trip by the Driver or the

Passenger after Booking Confirmation is subject to the stipulations

hereunder:

In the case of cancellation owing to the Driver, the Passenger is

refunded the whole of the sum paid (i.e. the Cost Contribution and

the related Service Fees). This is notably the case when Driver

cancels a Carpooling Trip or has not arrived at the meeting point 15

minutes after the agreed time;

In the case of cancellation owing to the Passenger:

• If the Passenger cancels more than 24 hours before the planned

departure time as mentioned in the Carpooling Advert, the

Passenger shall only be refunded the Cost Contribution. The

Service Fees are retained by ShareRide and the Driver does not

receive any sum of any nature;

• If the Passenger cancels 24 hours or less before the planned

departure time as mentioned in the Carpooling Advert, and more

than thirty minutes after the Booking Confirmation, the Passenger

shall be refunded half the Cost Contribution paid at the time of

Booking, the Service Fees are retained by ShareRide, and the

Driver receives 50% of the Cost Contribution;

• If the Passenger cancels 24 hours or less before the planned

departure time, as mentioned in the Carpooling Advert, and thirty

minutes or less after the Booking Confirmation, the Passenger is

refunded the whole of the Cost Contribution. The Service Fees are

retained by ShareRide and the Driver does not receive any sum of

any nature;

• If the Passenger cancels after the planned departure time as

mentioned in the Carpooling Advert, or if he has not arrived at the

meeting place 15 minutes after the agreed time, no refund shall be

issued. The Driver shall be compensated with the whole of the Cost

Contribution and the Service Fees are kept by ShareRide.

When a cancellation occurs before departure and owing to the

Passenger, the Seat(s) cancelled by the Passenger shall be

automatically made available to other Passengers, who may book

them online and they are accordingly subject to the conditions of

these T&Cs.

ShareRide appreciates, in its sole discretion, on the basis of the

available information, the legitimacy of the refund requests.

7.2. Right of withdrawal

You have no right of withdrawal from the time of Booking

Confirmation provided the Contract between you and ShareRide

consisting of putting you in contact with another Member has been

fully executed.